Privacy Policy

Chelsea Concrete ("we", "us", "our") manufactures and supplies concrete products such as paving blocks, kerb stones and grass pavers across India. We respect your privacy and want you to understand clearly what information we collect, why we collect it, and how we look after it. This policy applies to our website, chelseaconcrete.com , and to any enquiry you make to us by form, phone, email or WhatsApp.

By using our website or sharing your details with us, you agree to the practices described on this page. If you do not agree, please do not use the website or submit your information.

1. Information We Collect

Information you give us directly. This may include:

• Your name, company or organisation name and job title
• Your phone number, WhatsApp number and email address
• Your project location and the products and quantities you need
• Any message, drawing, document or attachment you send us
• Your resume and contact details, if you apply for a job with us

Information collected automatically. When you visit our website, we may collect:

• Your IP address, browser type, device type and operating system
• The pages you view, how long you stay and the website you came from
• Your approximate location (city or region), based on your IP address

We do not collect sensitive personal information such as bank account details, card numbers or government ID numbers through this website.

2. How We Use Your Information

We use the information we collect to:

• Reply to your enquiries and prepare quotations for your project
• Take, process and deliver your orders, and handle after-sales support
• Send you product details, brochures or updates that you have asked for
• Review job applications, if you have applied to work with us
• Understand how people use our website so we can improve it
• Keep our website secure and prevent misuse or fraud
• Meet our legal, accounting and tax obligations

We will not use your information for any purpose that is unrelated to the above without asking you first.

3. Cookies and Similar Technologies

Cookies are small files that a website saves on your device. We use them to make the website work properly, to remember your preferences and to see which pages are most useful to visitors. Some cookies are essential for the website to function, while others help us measure and improve its performance.

You can block or delete cookies at any time in your browser settings. If you do, some parts of the website may not work as expected.

4. Who We Share Your Information With

We do not sell or rent your personal information. We share it only where needed, and only with:

• Service providers who help us run the website, host our data, send emails or analyse website traffic. They may use your information only to provide their service to us.
• Delivery and logistics partners who need your name, phone number and site address to deliver your order.
• Professional advisers such as accountants, auditors and legal advisers, where necessary.
• Government or legal authorities if we are required to by law, a court order or a valid legal request.

5. How Long We Keep Your Information

We keep your information only for as long as we need it for the purposes explained above, or for as long as the law requires. For example, enquiry details are kept for as long as it is useful to follow up with you, and invoices and order records are kept for the period required by tax and accounting rules. When we no longer need your information, we delete it or make it anonymous.

6. How We Protect Your Information

We take reasonable steps to protect your information from loss, misuse and unauthorised access. These include limiting access to your data to people who need it, using secure hosting and keeping our systems up to date. However, no website or online transmission is completely secure, so we cannot promise absolute security. Please take care when sharing information online and avoid sending sensitive details by email or chat.

7. Your Rights and Choices

You have the right to:

• Ask what personal information we hold about you
• Ask us to correct anything that is wrong or out of date
• Ask us to delete your information when we no longer need it
• Withdraw your consent to us using your information
• Ask us to stop sending you marketing messages (you can also use the unsubscribe or opt-out option in any message we send)
• Raise a complaint if you feel your information has been mishandled

To use any of these rights, contact us using the details at the end of this page. We may need to confirm your identity before we act on your request, and we will respond within a reasonable time.

8. Links to Other Websites

Our website may link to other websites and services, such as WhatsApp, social media pages or Google Maps. We do not control these websites and are not responsible for how they handle your information. Please read their privacy policies before sharing your details with them.

9. Children's Privacy

Our website and products are meant for businesses and adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has given us their information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time, for example when our practices or the law change. The latest version will always be on this page, with the "Last updated" date at the top. Please check back now and then to stay informed.

11. Contact Us

If you have any question, concern or request about this Privacy Policy or about your information, please contact us: